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Discussion topic: Broadband speed

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This message was authored by: Niamhcud

Message posted on ‎23 Apr 2024 01:04 PM

Broadband speed

Our broadband speed is incredibly slow, 7Mbps at best (even though I'm paying for 100Mbps). Spoke with a Sky rep who said they would report my problem to the Broadband Team on Monday 22nd April. Should I expect to hear from someone?
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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎23 Apr 2024 01:15 PM

Re: Broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@Niamhcud 

 

The response would depend on the issue..  Do they find anything wrong?

 

Could you post your hub stats for us to have a look at

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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