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Discussion topic: Broadband speed

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This message was authored by Msirrah This message was authored by: Msirrah

Broadband speed

Hi, I have been a sky customer for over £10 years, can you confirm if I can get a better speed wifi. For what I am

paying it is very slow for what we need in the property and I can get cheaper elsewhere. Before I switch can you offer a better speed? 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@Msirrah wrote:

Hi, I have been a sky customer for over £10 years, can you confirm if I can get a better speed wifi. For what I am

paying it is very slow for what we need in the property and I can get cheaper elsewhere. Before I switch can you offer a better speed? 


@Msirrah Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

As such us customers won'tknow what broadband service you are on.

If you can tell us what broadband package you have we might be able to advise follow the link below and post a pic of the results 

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

It's the table and the two text lines below it which are most useful.


Remove any personal information (such as the address itself) if you post an image.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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