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Discussion topic: Broadband speed

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This message was authored by Cromdubh This message was authored by: Cromdubh

Broadband speed

I have just connected to Gigafast broadband which is supposed to be around 900 mbs download but when I run a broadband checker it says getting around 100mbs. - Jimdec12
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@Cromdubh 

Are you using WiFi or ethernet?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Cromdubh
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This message was authored by Cromdubh This message was authored by: Cromdubh

Hi using tester on my mobile so via wifi

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Cromdubh
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This message was authored by Cromdubh This message was authored by: Cromdubh

Re: Broadband speed

Hi thanks for replying I was using broadband tester on mobile so over wifi

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@Cromdubh 

Oh do you mean your Sky checker is only showing 100mbps? Can you post a screenshot of it?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Cromdubh
Topic Author
This message was authored by Cromdubh This message was authored by: Cromdubh

Re: Broadband speed

1000010403.jpg

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@Cromdubh 

Yeah so your never going to get 900mbps over WiFi, neither your router nor likely your phone support WiFi 6 which is the first building block to try and achieve those kinds of speeds over WiFi.

 

If you want to check the actual speed coming in to your router you need to use an ethernet cable.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by daveNOS This message was authored by: daveNOS

Re: Broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@Cromdubh Try running the test with your VPN switched off (I can tell your using one by the key symbol), that may be limiting the speed.

Cromdubh
Topic Author
This message was authored by Cromdubh This message was authored by: Cromdubh

Re: Broadband speed

James and Dave thank you so much for your input. It is starting to make sense to me now - my 60+ brain is near frazzled and as you have guessed I'm not that tech savvy.

I DO really appreciate your time and effort. Have a great rest of the day  - kind regards

 

 

 

 

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