26 Mar 2024 03:19 PM
I have had no internet for over a week now can you please let me know when fixed as I paying for this service thanks
26 Mar 2024 03:20 PM
Posted by a Superuser, not a Sky employee. Find out more@Allyolly Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
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