Broadband speed

[Bunta]

Hi all,

Having an issue with broadband. I'm using a TP link to pass the internet up and then connecting via ethernet in the room my computer is in however this is the speedtest result:

As can be seen it pretty poor considering I'm under teh super fast plan I think it is (£25 plan, 50Mbits Fibre to the home).

Anyone else having any issues with Sky like this? 

Tests report that the speed coming in is ok (but that is from Sky's test)

[cookiemonsteruk]

@Bunta 

We would need to see your hub stats using your sky router

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

[Bunta]

Is this the summary stats page? And do you want it pasted in here?

[Bunta]

Missed part of the steps:

[cookiemonsteruk]

@Bunta 

Sounds like you are on 40 Mbps full fibre where the speed isn't captured by the hub. The latency appears high suggesting maybe something else is downloading at the time . Are you testing via wifi,?

Can you run a test at fast.com using an  etherneted device with nothing downloading at the same time?