@MHF69 What does your MySky app show the speed as being? Some AV can reduce speed significantly, I had a similar issue where the AV reduced a 1Gbps speed down to 300mbps, disabling it returned the speed back to the full expected speed.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
