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Discussion topic: Broadband slow

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This message was authored by: Catherine33

Broadband slow

we have sky broadband throughout the house including a booster, however the signal in left side of house isn't great, please can someone come out to check or get in touch. We have mentioned this before and a booster was installed but it hasn't helped, thanks

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This message was authored by: Chrisee

Re: Broadband slow

Posted by a Superuser, not a Sky employee. Find out more

@Catherine33 you are not talking to Sky by posting in the forum you would have to call them if you want their help.

 

However Sky do not normally send out engineers to check wifi. Boosters need to be properly placed which is halfway between the hub and where you need the boost. Also check your hub is in the best position which is on a surface above obstructions like radiators and other electronic equipment. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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