@Ryandemb123 are you using the My Sky app or the website?. If the latter try a different browser but i find the app is more reliable. Remember you have to be signed in with the Sky id linked to the account to change settings. If you are certain you are using the correctgive Sky a call.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
