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Discussion topic: Broadband set up

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This message was authored by: Spiggo48

Broadband set up

Broadband hub connected on 11/06/2025 and green light on power and geeen light on WiFi but no light on internet. Black cable connected but still nothing.Have rebooted at the mains just still 2 green lights

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This message was authored by: caesarome

Re: Broadband set up

Posted by a Superuser, not a Sky employee. Find out more

@Spiggo48 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.

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