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Discussion topic: Broadband set up
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This message was authored by: Spiggo48
Message posted on 12 Jun 2026 10:29 PM
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Broadband set up
Broadband hub connected on 11/06/2025 and green light on power and geeen light on WiFi but no light on internet. Black cable connected but still nothing.Have rebooted at the mains just still 2 green lights
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Jun 2026 05:43 AM
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Re: Broadband set up
Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
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