Discussion topic: Weak WiFi and mobile signal
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Message posted on 12 Jun 2026 07:47 PM
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Weak WiFi and mobile signal
I am experiencing a weak WiFi signal around the home and also a weak network signal on mine and my wife's mobile devices
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Message posted on 12 Jun 2026 08:20 PM
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Re: Weak WiFi and mobile signal
Hi @Stevewood1
You have posted this in the sky stream board of the community. Hopefully a moderator will movie it is to the broadband / mobile section where users with the requisite knowledge can assist you.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 13 Jun 2026 05:43 AM
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Re: Weak WiFi and mobile signal
A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:
If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:
https://www.sky.com/help/articles/sky-wifi-max
So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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