Discussion topic: Broadband outage
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 17 Nov 2024 07:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Broadband outage
Is anyone else experiencing the broadband outage in the RH5 area, it went down 15/11 and still off, absolutely no updates from sky which is unacceptable
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 17 Nov 2024 08:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Broadband outage
@Mandsweet I assume you have been told it is an area issue either by running the service checker or you have called Sky yourself.
If so unfortunately nobody including the engineers from Openreach dealing with the issue can give you an estmate of when your line will be back up. That us the reality however you will be due compensation if the fault is not fixed by Tuesday night which is the end of the. second working day after the fault was reported see Customer Auto-Compensation | Sky Help | Sky.com
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page