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Discussion topic: No connection to internet

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This message was authored by adelne+kirk This message was authored by: adelne+kirk

No connection to internet

We keep having problems with the sky box & devices connecting to internet even though service check says no issues 

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This message was authored by Wildeone74 This message was authored by: Wildeone74

Re: No connection to internet

I am having the same issue. No device can even see the router but when I check it says there are no problems. It also says there are 0 devices connected, that is because there is no Internet for any devices to connect to??

This message was authored by MattL3457 This message was authored by: MattL3457

Re: No connection to internet

Me also. 1:15am all stopped 

This message was authored by ArthurK This message was authored by: ArthurK

Re: No connection to internet

Same here connection is down... Paid for UFC 30£ pass to have no connection well done sky!!!

 

This message was authored by JennyMillar1 This message was authored by: JennyMillar1

Re: No connection to internet

I'm having exactly same issue but my sky app says everything is OK and working!
This message was authored by Gwenbee This message was authored by: Gwenbee

Re: No connection to internet

Hello, having thr same issue here. All the wires are fine. I've turned it off and on again several times. My app says everything is fine.
This message was authored by Chrisee This message was authored by: Chrisee

Re: No connection to internet

Posted by a Superuser, not a Sky employee. Find out more

Loss of connection between midnight and 6am is commonly caused by overnightvnetwork maintenance if that applies services should be back by now. If your service is still down and the service checker is still not telling you Sky are aware of an issue affecting your line call Skybto get the fault checked out. Lines should bevopening shortly.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by bos299 This message was authored by: bos299

Re: No connection to internet

I am also having problems  although Sky reports no issues

This message was authored by bluem00n1957 This message was authored by: bluem00n1957

Re: No connection to internet

We have done all checks can't even find WiFi network 😒
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