Broadband not working

[Maddie30]

Broadband was not working from 2am to 7:30am. Now it's back it keeps buffering and I don't even have full connection on the other side of the same room 

[Daniel0210]

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@Maddie30 wrote:

Broadband was not working from 2am to 7:30am. 

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@Maddie30 
When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided.

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Try restarting your hub if it's still not right.