Broadband not working

[Peg09]

Broadband stopped working on Tuesday 14th May after a long phone call with sky the lady she said she did a check on the line and all ok it must be the hub. They sent a new hub the next day but still not working 

[jamesn123]

Hi @Peg09 

I've flagged your post to Sky, look out for a message on the forum

[Tom-W19]

Thanks for escalating. We've sent an invite to @Peg09.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.