Discussion topic: Broadband not working

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This message was authored by Richardbell

The broardband has been going on and off a lot in the last few hours.

tried resetting router, still same problem ?

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This message was authored by Highlinder

@Richardbell Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

The broadband test might give you more information if it does not and says everything is okay come back and we can get further help.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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