Discussion topic: Broadband not working

This message was authored by: garethseagull · ‎02 Jun 2024

The second and fourth light on my hub turns orange every 10 mins or so. The second light flashes orange as well. Ive unplugged everything, rebooted it but still no solution. What next? Ive tried ringing Sky but they have just sent a link to test the broadband again (which says its working)

This message was authored by: cookiemonsteruk · ‎02 Jun 2024

@garethseagull

Can you post your hub stats whilst the internet light is green

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: garethseagull · ‎02 Jun 2024

@cookiemonsteruk is this what you are after?

This message was authored by: cookiemonsteruk · ‎02 Jun 2024

@garethseagull

You would need to click maintenance along the top

Log in with

Username admin

Password sky or wifi password

At the bottom of maintenance click show statistics and post that page

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

Discussion topic: Broadband not working

Broadband not working

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