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Discussion topic: Broadband not working well

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This message was authored by: AW2100

Broadband not working well

Hi

my Broadband has been very poir ver the last 4 days, so much so that streaming anything on TV is virtually impossible... Website browsing on phones and laptops also very slow...  i have gone through all advised maitenece on equipment but still no improvement..have switched off routers and re booted but still no good..... an advice ?

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This message was authored by: Highlinder

Re: Broadband not working well

Posted by a Superuser, not a Sky employee. Find out more

@AW2100  black or white router from Sky?

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This message was authored by: AW2100

Re: Broadband not working well

Black router

This message was authored by: Highlinder

Re: Broadband not working well

Posted by a Superuser, not a Sky employee. Find out more

@AW2100 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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