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Discussion topic: Broadband not working properly
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This message was authored by: Sammac25
Message posted on 15 Sep 2025 05:53 PM
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Broadband not working properly
My WiFi isn't letting the kids connect and play fifa or Roblox on their phones or ps5, the wifi does not even reach to the bathroom and it's only a small 3 bedroom house, it is saying it's working fine but it is terrible! It also won't even load little things like safari on my iPhone!
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Sep 2025 11:10 AM
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Re: Broadband not working properly
Hi @Sammac25
WiFi isnt guaranteed around your house, if you have the broadband boost or WiFi max addons then you can claim boosters to try and improve the situation.
https://www.sky.com/help/articles/sky-wifi-max
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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