Broadband not working correctly

[Phil211]

Broadband keeps dropping out with code 3005 

[caesarome]

@Phil211 

Is that code appearing on a Sky Q box ?

[LPDE]

Snap. 

I have powered down the router and sky q box to reboot everything, nothing has worked. 

I then run the sky test which says all is working but cannot access the internet on any devices. Have had to turn off WiFi on my phone to reply on here. 

Sky Q box won't connect even though the router shows all green. 

Fuming, got tons of work to get done 

[Phil211]

Yes it came up on the tv

[Phil211]

Exactly the same as mine

so annoying