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Discussion topic: Broadband not Activated

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This message was authored by: Shaks1

Broadband not Activated

My broadnad actvitaion date 22 april 2024   not activated  

In oders it says hub not dispatched but i have recived it and all set up with orange light internet no broadband   

Cnt call till 8 am   i have work and need to be looged on so need broadband  have awaled away the bt stuff to poat back    what a shambles 

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This message was authored by: Shaks1

Re: Broadband not Activated

Please help ??????????

This message was authored by: Daniel0210

Re: Broadband not Activated

Posted by a Superuser, not a Sky employee. Find out more

@Shaks1 

There's no shambles. If your activation date is today ~ 22 April then it can happen at any time up until 2359 tonight. Also wfh has no influence on when it'll be activated as Sky Broadband is a domestic service. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Shaks1

Re: Broadband not Activated

Incorrect it say midnight of day of activation    not up to midnight    so it

Shambles    and no 24 7 support except havn to join this chat

 

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This message was authored by: Shaks1

Re: Broadband not Activated

Activated 3am

This message was authored by: Daniel0210

Re: Broadband not Activated

Posted by a Superuser, not a Sky employee. Find out more

@Shaks1 
You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum. So as it was activated at 0300 'up to midnight' was correct. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: jamesn123

Re: Broadband not Activated

Posted by a Superuser, not a Sky employee. Find out more

@Shaks1 wrote:

Incorrect it say midnight of day of activation    not up to midnight    so it

Shambles    and no 24 7 support except havn to join this chat

 


No you are incorrect. It is up to midnight on the 22nd. Not midnight of the 21st.

I am NOT a Sky Employee
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