Broadband keeps losing connection.

[Rubyd202]

Broadband keeps losing connection. Everything looks fine but keeps losing connection every few minutes. Centre light on router goes out and starts flashing. Router over 3 years old.

[ZV]

Yep getting exactly the same

[Highlinder]

@Rubyd202  & @ZV  When this happens again and while the issue is going on can you please follow the link below.

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

[BazLeeds]

Have been having same issue all day long

Location Bradford

[Preslav]

For me it starts yesterday but not that terrible  like today!

My router loses connection every couple of minutes too and his connection lights become orange...

[Bobbiecool]

Problem with intermittent faults is 99 times out of 100 the Sky service checker wouldn't see a fault. Because of this a phone call to Sky is required for them to look in to it further, this is when the battle begins...