Discussion topic: Broadband keeps going off
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Message posted on 29 Oct 2024 03:53 PM
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Broadband keeps going off
Broadband keeps going off by itself I've done checks and its saying that it's OK but I'm not paying nearly £40 a month for it not work the way it should
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Message posted on 29 Oct 2024 03:56 PM
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Re: Broadband keeps going off
I'm in Croydon and that's been happening all afternoon.
Message posted on 29 Oct 2024 04:00 PM
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Re: Broadband keeps going off
Message posted on 29 Oct 2024 04:06 PM
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Re: Broadband keeps going off
@Donkeyfm @Kayleigh+tunnicli @Janssose you need to determine if your hub is losing connection. Or it is just a wifi issue in your home. The LEDs on the hub will help do that see https://www.sky.com/help/articles/hub-lights-explained-start
If itsxa line issue and the My Sky Service Check doesn't tell you Sky arexaware oof an issue affecting your line give them a call.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 29 Oct 2024 04:15 PM
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Re: Broadband keeps going off
It's been since about 1pm. Devices including a couple of sky boxes can connect to sky router but the internet keeps dropping for varying amounts of time.
I usually like to give them a while but I guess I need to call now.
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