Discussion topic: Broadband keeps dropping
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Message posted on ‎28 Dec 2024 04:37 PM
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Broadband keeps dropping
Just turned off and on again for the third time today. Has been the same issue all week.
Amber light on router
The above seems to resolve the issue short term but keeps happening
Service check indicates no issues
Getting v annoying now
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All Replies
Message posted on ‎29 Dec 2024 09:59 AM
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Re: Broadband keeps dropping
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on ‎31 Dec 2024 10:06 AM
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Re: Broadband keeps dropping
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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