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Discussion topic: Broadband keeps dropping

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This message was authored by: Amo41

Broadband keeps dropping

Just turned off and on again for the third time today. Has been the same issue all week. 

Amber light on router 

The above seems to resolve the issue short term but keeps happening 

Service check indicates no issues 

Getting v annoying now 

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This message was authored by: Mr+Flibbles+86

Re: Broadband keeps dropping

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by: Addie15

Re: Broadband keeps dropping

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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