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Discussion topic: Broadband keeps dropping out

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This message was authored by: Grahamslee

Broadband keeps dropping out

My broadband connection has dropped out a number of times over the last weeks. I believe there is a connection problem but not sure whether it's the line or the router. All 4 lights stay on the router when the connection fails but the connection returns as required if I do a router restart. 

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This message was authored by: Highlinder

Re: Broadband keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Grahamslee Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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