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Discussion topic: Broadband keeps dropping out
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This message was authored by: Grahamslee
Message posted on 24 Oct 2024 01:03 PM
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Broadband keeps dropping out
My broadband connection has dropped out a number of times over the last weeks. I believe there is a connection problem but not sure whether it's the line or the router. All 4 lights stay on the router when the connection fails but the connection returns as required if I do a router restart.
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 24 Oct 2024 01:29 PM
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Re: Broadband keeps dropping out
@Grahamslee Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
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If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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