Hi, my broadband has just started dropping out randomly & my upload speed has dropped. I have tried all the fixes, like resetting, switching on and off but it continues to happen. I spoke to sky on Friday & they said they would send me a new router. Can you let me know when it will arrive please as it is very frustrating. Thanks
Unfortunately we can't say when the replacement hub will arrive.
If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
