15 Mar 2024 07:37 AM
15 Mar 2024 09:08 AM
Posted by a Superuser, not a Sky employee. Find out more@jciaran When the fault is happening could you run the broadband test please.
Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
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