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Discussion topic: Broadband keeps dropping off
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This message was authored by: hick+up
Message posted on 04 Jul 2025 07:11 AM
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Broadband keeps dropping off
Broadband keeps going off for 2 hours each morning between 3:45 and 5:45
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Jul 2025 09:33 AM
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Re: Broadband keeps dropping off
@hick+up can you tell us which router you have from the link below. How many nights has this happened and when did it start?
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
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This message was authored by: Boo112
Message posted on 04 Jul 2025 09:41 AM
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Re: Broadband keeps dropping off
My broadband has disconnected to my laptop
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