0

Discussion topic: Broadband keeps droping out

Reply
This message was authored by Michelle1011 This message was authored by: Michelle1011

Broadband keeps droping out

I have two Amber lights on my hub and my Internet isn't working I've no TV or Internet to work on. This keeps happening to me and if it doesn't resolve itself I will he forced to go elsewhere for broadband and TV. I am disabled and rely on these services.

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband keeps droping out

Posted by a Superuser, not a Sky employee. Find out more

@Michelle1011 Loss of connection between midnight and 5am is often down to essential maintenance on the network. If that is the cause your service will be back up in the morning.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion