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Discussion topic: Broadband keeps dipping causing sky glass to glitch

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This message was authored by All1son This message was authored by: All1son

Broadband keeps dipping causing sky glass to glitch

Our broadband is max and keeps dipping below what is expected this is causing sky glass to pause go out of sinch and to glitch iam considering changing as this is just not acceptable if not sorted will cancel as soon as we can.
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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Broadband keeps dipping causing sky glass to glitch

Posted by a Sky employee

Hi there All1son , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
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