Broadband keeps cutting out

[hT13]

For weeks now our broadband keeps cutting out so all devices lose connection for a short time, it is not possible to continue like this as we cannot work with interrupted connection 

[Danz994]

Hi @hT13 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

[hT13]

Thank you, hopefully I'm not too late to reply to the chat. All our devices repeatedly say that a 'network change was detected' as we repeatedly lose connection. It's happened 5 times in the past 10 minutes.