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Discussion topic: Broadband keep going off every night

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Sabrina82
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This message was authored by Sabrina82 This message was authored by: Sabrina82

Broadband keep going off every night

‎30 Jul 2024 01:08 AM

Why is my broadband going off every single night between one and 2 o'clock in the morning? 

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JJK86
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Re: Broadband keep going off every night

‎30 Jul 2024 01:18 AM

Same!! This is the second time it's happened this week at around 12:40am. Probably fix itself by morning but this shouldn't be happening 

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Daniel0210
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Re: Broadband keep going off every night

‎30 Jul 2024 05:54 AM

Posted by a Superuser, not a Sky employee. Find out more

At the time of night you've posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by the time the phone lines open in the morning give Sky a call to report it.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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