Discussion topic: Broadband issuw

This message was authored by: ERYL123 · ‎09 Dec 2024

Broadband been off 2 days. Text sent to say it's fumbled but it keeps on crashing

This message was authored by: caesarome · ‎09 Dec 2024

@ERYL123

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

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This message was authored by: ERYL123 · ‎10 Dec 2024

Still no Internet after 4 days

This message was authored by: GD1 · ‎10 Dec 2024

@ERYL123 Your latest post has been moved to your previous thread, did you follow the steps posted by @caesarome

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Discussion topic: Broadband issuw

Broadband issuw

All Replies

Re: Broadband issuw

Internet still nit working

Re: Internet still nit working

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