0

Discussion topic: Broadband issuw

Reply
Avatar for ERYL123
Level 1 icon
What's this?
This message was authored by: ERYL123

Message posted on ‎09 Dec 2024 02:32 PM

Broadband issuw

Broadband been off 2 days. Text sent to say it's fumbled but it keeps on crashing
Report post
Post 1 of 4
373 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎09 Dec 2024 04:59 PM

Re: Broadband issuw

Posted by a Superuser, not a Sky employee. Find out more

@ERYL123 

First thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 4
340 Views
0 Likes
Reply
Avatar for ERYL123
Level 1 icon
What's this?
Topic Author
This message was authored by: ERYL123

Message posted on ‎10 Dec 2024 09:10 PM

Internet still nit working

Still no Internet after 4 days 

Report post
Post 3 of 4
330 Views
Reply
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎10 Dec 2024 09:16 PM

Re: Internet still nit working

Posted by a Superuser, not a Sky employee. Find out more

@ERYL123  Your latest post has been moved to your previous thread, did you follow the steps posted by @caesarome 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 4 of 4
321 Views
0 Likes
Reply
Reply