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Discussion topic: Broadband issues
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This message was authored by: Kraken1968
Message posted on 02 Jan 2026 03:33 PM
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Broadband issues
I had an enginneer visit a couple months back, which seemed to fix the issue for about a day and the issues returned. The connectivity in the upstairs, the kitchen and the hallway is very poor, and even when the wifi is "connected" it doesn't work.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 02 Jan 2026 04:55 PM
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Re: Broadband issues
Try going through this to see if it helps:
If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:
https://www.sky.com/help/articles/sky-wifi-max
Select "No, I still need help" at the bottom on the above link.
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If you need help please provide as much information as you can
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