Discussion topic: Broadband issues

This message was authored by: Felinheli · ‎14 Nov 2022

Hi,

I recently spoke with the customer service and you arranged an engineer visit as we were having difficulty getting a wifi signal in a lot of rooms at our house. The engineer turned up (thanks) and installed an additional router, since then we still havent got signal in one of our bedrooms and since this has been installed we are having problems with the signal where we have never had previoussly? Please can you get this sorted out ASAP.

Regards Gordon.

This message was authored by: TimmyBGood · ‎14 Nov 2022

@Felinheli wrote:

The engineer turned up (thanks) and installed an additional route

That would be a Sky wireless booster, not a router.

You'll need to contact Sky as you did before and arrange another visit.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Mark39 · ‎14 Nov 2022

@Felinheli I've moved your post from the Email forum, as it's not related to the Sky Yahoo Mail service

Discussion topic: Broadband issues

Broadband issues

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