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Discussion topic: Broadband issue

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This message was authored by: CharliiLa

Broadband issue

Twice today the 21/11/2025 our broadband router has been flashing green and I've had to turn it off at the wall and restart it. There is no reasoning behind why this is happening. Can we get some help? 

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This message was authored by: Daniel0210

Re: Broadband issue

Posted by a Superuser, not a Sky employee. Find out more

@CharliiLa 

This link explains the lights on the various hubs

https://www.sky.com/help/articles/hub-lights-explained-start 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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