Discussion topic: Broadband issue
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Message posted on 20 Nov 2024 09:11 PM
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Broadband issue
There is a problem with my intern̈et. The 2nd light (internet) is flashing orange and the last light is solid orange. The first and third are still green. There's no WiFi in the house at all.
I've done all the checks for WiFi & broadband through MySky and it says its all good.
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Message posted on 21 Nov 2024 10:35 AM
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Re: Broadband issue
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 23 Nov 2024 10:36 AM
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Re: Broadband issue
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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