Broadband is very intermittent throughout the house, not working at all last 48 hours downstairs

[Charlotte73]

The broad band has been intermittent for some time and the last 48 hours the internet is only working on the devices upstairs. We are unable to get it on the tvs down stairs.

[Tom-W19]

Hi @Charlotte73 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @Charlotte73 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks