24 Jun 2024 05:19 PM
The broad band has been intermittent for some time and the last 48 hours the internet is only working on the devices upstairs. We are unable to get it on the tvs down stairs.
25 Jun 2024 08:31 AM
Posted by a Sky employeeHi @Charlotte73
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
27 Jun 2024 09:06 AM
Posted by a Sky employeeWe are still looking to help you @Charlotte73 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
No problem. Browse or search to find help, or start a new discussion on Community.
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