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Discussion topic: Broadband is very intermittent throughout the house, not working at all last 48 hours downstairs

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This message was authored by Charlotte73 This message was authored by: Charlotte73

Broadband is very intermittent throughout the house, not working at all last 48 hours downstairs

The broad band has been intermittent for some time and the last 48 hours the internet is only working on the devices upstairs. We are unable to get it on the tvs down stairs.

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Broadband is very intermittent throughout the house, not working at all last 48 hours downstairs

Posted by a Sky employee

Hi @Charlotte73 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Broadband is very intermittent throughout the house, not working at all last 48 hours downstairs

Posted by a Sky employee

We are still looking to help you @Charlotte73 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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