Broadband is not working

[FED1]

Hi - today was supposed to be the activation day of my broadband. However, despite the Sky Max Hub showing white lights and the Sky app confirming that everything is working fine, I cannot detect my network on any device.

i have tried turning the Hub off for over an hour as I read that this could help.

Please help

[crossmr]

There seems to be an outage that they don't want to admit is happening. Extremely advanced detection software they have. So glad they've offloaded basic router functionality to this app.