Broadband hun not delivered

[Tal]

Hi, 

My go live day is today and the engineer is due to turn up sometime this afternoon. I still have not received my broadband hub and it is still showing awaiting dispatch. What do I do? 

[Lisa-P1987]

Hi there @Tal , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Tal 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.