This discussion topic has been answered Discussion topic: Broadband hub router
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Message posted on 10 Aug 2026 03:54 PM
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I have a black broadband router I'm on full fibre 150 and saw that Sky have a white broadband router which is Wi -Fi 6 and wonder if I qualify for it but saw a notice that say it won't work with Sky q boxes is that true.
Thanks.
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Message posted on 10 Aug 2026 04:32 PM
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@Barry+25 wrote:
I have a black broadband router I'm on full fibre 150 and saw that Sky have a white broadband router which is Wi -Fi 6
That's the 2023 Max Hub
and wonder if I qualify for it
If you add the WiFi Max subscription supplement to the broadband account
but saw a notice that say it won't work with Sky q boxes is that true.
The Max Hub can supply a main Q box with broadband: it doesn't participate in the 'Q Mesh' as the two previous Hub models did.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on 10 Aug 2026 04:32 PM
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@Barry+25 wrote:
I have a black broadband router I'm on full fibre 150 and saw that Sky have a white broadband router which is Wi -Fi 6
That's the 2023 Max Hub
and wonder if I qualify for it
If you add the WiFi Max subscription supplement to the broadband account
but saw a notice that say it won't work with Sky q boxes is that true.
The Max Hub can supply a main Q box with broadband: it doesn't participate in the 'Q Mesh' as the two previous Hub models did.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 10 Aug 2026 04:58 PM
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Re: Broadband hub router
Thanks for reply had a look on sky app and wi -fi max is another £6 a month.
Message posted on 10 Aug 2026 05:08 PM
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Re: Broadband hub router
That sounds typical. New customers get a Max Hub by default, but current Sky Broadband Hub users have to pay the supplement.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 10 Aug 2026 05:15 PM
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Re: Broadband hub router
I took a new broadband contract out on July 6 but didn't get a new hub so if I sign up will Sky give me one free or pay the £6 a month.
Message posted on 10 Aug 2026 05:54 PM
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Re: Broadband hub router
@Barry+25 wrote:
I took a new broadband contract out on July 6 but didn't get a new hub
If you were already a Sky Broadband customer (on any of their broadband products) and had a Sky Broadband Hub then you wouldn't receive a Max Hub if you didn't add the subscription supplement.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 10 Aug 2026 07:36 PM
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Re: Broadband hub router
@Barry+25 wrote:I took a new broadband contract out on July 6 but didn't get a new hub so if I sign up will Sky give me one free or pay the £6 a month.
It would be a new 24 month contract at an additional total cost of £144 over the 2 years, plenty of people have 'upgraded' to the Max Hub expecting miracles and have been sorely disappointed. If you want better wifi coverage, consider investing that money or less into a decent wifi mesh system that is yours forevermore and not just rented.
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
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