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Discussion topic: Broadband hub not delivered

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rocketpants
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Broadband hub not delivered

‎26 Jan 2024 08:45 AM

My sky broadband has been activated today but my hub has not been delivered. I'm unable to get online and work from home which is not good. 

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Highlinder
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Re: Broadband hub not delivered

‎26 Jan 2024 09:50 AM

Posted by a Superuser, not a Sky employee. Find out more

@rocketpants  Is there any information in track orders in my account about your router delivery?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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peter-marlow+1966
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Re: Broadband hub not delivered

‎26 Jan 2024 10:10 AM

You need to phone  sky and tell them 

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rocketpants
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Re: Broadband hub not delivered

‎26 Jan 2024 10:29 AM

Order Tracking shows Awaiting dispatch, contacted the helpline and they weren't much help. Said to be patient and it would arrive soon! Couldn't give a tracking number or confirm it would definitely arrive today.

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