Broadband drops over wifi approx every 3 - 4 minutes

[CEEBEE2]

Broadband drops over wifi approx every 3 - 4 minutes.  When using my chromebook, it completely stops and you have to disconnect and reconnect every 3 minutes making it unusable, other devices seem to be a vit more resilient but also noticed on phones too..   This has been going on for a about a year  - It has been previously reported but no resolution, now I need to use chromebook on a daily basis - can someone give me some help / advice please? TIA

[caesarome]

@CEEBEE2 

You could try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them as it will need investigating as they should have done this previously if you have spoken to them about it.