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Discussion topic: Broadband dropping
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This message was authored by: KERI1966
Message posted on 14 Sep 2025 12:01 AM
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Broadband dropping
Just had a new router and booster and my internet keeps dropping all the time. This shouldn't be happening at all since I've just got upgraded.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Sep 2025 05:16 AM
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Re: Broadband dropping
@KERI1966 check the lights on the hub to see what is happening https://www.sky.com/help/articles/hub-lights-explained-start
However loss of connection late at night is often down to essential work on the network if thst is the cause your hub should be connected in the morning.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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