Its not all the time, and it can go hours or days before it happens again, but my broadband has been dropping constantly for the alst few weeks. Sometimes its multiple times in an a few minutes, to the point of nearly 30 mins of broken time, other times it might happen 3 times a day but over the coarse of the entire day. Its incredibly frustrating when im trying to work/game and i just drop out and lose all progress all the time, because it makes doing anything a risk as to whether ill lose it or not with a disconnect. Its at the point that im ready to jump ship in any hopes of fixing this
The lights go as follows
- Internet light off / Voice amber
- Internet flashing amber / Voice amber
- Internet amber / Voice amber
- Internet green / Voice amber
- Internet and voice green
My PC is connected to the Sky router via ethernet, so i know its a issue with the router or my broadband in general, as our phones will lose wifi also. And our household only has two mobiles, a pc and laptop, and firestick connected on the network, which id say is far less than a normal household so its not like that should be the cause either. When i run the broadband tests from the Sky app, it always come back with there being no known issues in my area, however 2 out of the last 3 times its gone down, and ive run it, it has come up with "An engineer needs to fix the problem" though this comes up after im reconnected to the internet and only comes up once the broadband test wants to try to increase my speeds, and also this issue has been happening for weeks if not months, and this message never popped up before this.
Ill be away the next couple weeks though so ill have to wait to see if the engineer does indeed fix it after i return and arrange a date, unless there is another way to fix this problem
