Broadband
0

Discussion topic: Broadband dropped out

Reply
Erob45
What's this?
This message was authored by Erob45 This message was authored by: Erob45

Broadband dropped out

‎22 Feb 2024 06:02 PM

Internet has dropped out and is struggling to reconnect
Report post
Post 1 of 3
246 Views
Reply
0 Likes
Reply

All Replies

Highlinder
What's this?
Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband dropped out

‎22 Feb 2024 06:09 PM

Posted by a Superuser, not a Sky employee. Find out more

@Erob45 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 2 of 3
240 Views
Reply
0 Likes
Erob45
What's this?
Topic Author
This message was authored by Erob45 This message was authored by: Erob45

Re: Broadband dropped out

‎22 Feb 2024 06:17 PM

Thanks I have run the test . It says there is a problem with the broadband but when I click let's fix it ....it says everything is OK.  Its clearly not 🙄

Report post
Post 3 of 3
231 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion