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Discussion topic: Broadband dropped out

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Erob45
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Broadband dropped out

‎22 Feb 2024 06:02 PM

Internet has dropped out and is struggling to reconnect
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Highlinder
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Re: Broadband dropped out

‎22 Feb 2024 06:09 PM

Posted by a Superuser, not a Sky employee. Find out more

@Erob45 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Erob45
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Re: Broadband dropped out

‎22 Feb 2024 06:17 PM

Thanks I have run the test . It says there is a problem with the broadband but when I click let's fix it ....it says everything is OK.  Its clearly not 🙄

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